Saturday, March 12, 2016

Comcast Is Afraid of Google Fiber


The internet real estate has been stale for the last few years. Sure, since 2001 with the introduction of DSL and eventually Cable, internet has gotten faster and faster over the last few years. However, after the surge of cable providers such as Comcast, Time Warner, Mediacom, etc., speeds have started to settle back down. However, with the introduction of fiber internet, the internet companies are back at it again, in a  space-race like competition, to see who can claim to be the fastest at the lowest price. However, it appears that Comcast is scared of this movement, and is starting to lash back in fear of fiber.
Comcast is worried that real competition is creeping in on its markets, so the company is offering customers in Atlanta a new choice as part of its gigabit internet trial: sign a three-year contract, or pay twice as much with a data cap. Comcast's promotional price of $70 is the same as Google Fiber's regular price, but locks customers in for two years longer than what Google is asking.
The move is clearly designed to deny Google Fiber customers as it enters Comcast's turf, and Comcast hasn't been shy about it; the ISP has been dumping flyers that say "don't fall for the hype" on Atlanta residents, and even set up their own website that offers silly cherry-picked facts about how the services compare.

But Comcast conveniently neglects to mention Google Fiber's real competitive advantages in its chart, which are the only ones that really matter: the price customers have to pay and the quality of service they get. Fiber is cheaper, doesn't lock customers into a 36-month contract, and is actually faster, since Comcast's gigabit plan only offers 35Mbps upload speeds. To get symmetrical speeds, customers would have to opt for Comcast's "Gigabit Pro" service, which offers 2 gigabit upload/download speeds. That plan costs $299.95 a month.
Comcast is afraid of Google Fiber because it's afraid of competition, which is why it tried to buy Time Warner Cable instead of competing with it. When you're faced with real competition, customers have the option to say no to craven cable company shakedowns. Comcast, for instance, recently invented new data caps so it could charge people $30 to get rid of them. Coincidentally, Comcast has also been experimenting with its own streaming internet TV service which is excluded from those data caps. Like other monopolistic incumbents, Comcast prefers to rig the market in its favor. Better prices and speeds aren't "hype," they're just things Comcast isn't used to having to care about, and Comcast is going to have to try harder than locking its customers into a 3 year contract to kill off Google's fiber movement.

-455 words

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